General Terms and Conditions for HODJAPASHA

The visitor attraction known as Hodjapasha and situated at Sirkeci Istanbul Turkey  (“the Attraction”) is owned by the Kubbe Kültür Hizmetleri ve Turizm Ticaret Ltd (Kubbe).  All persons visiting the Attraction are subject to the following Terms and Conditions and by acquiring one or more tickets to The Attraction (“Ticket” or “Tickets”) you confirm to Kubbe that you accept these terms and conditions of use. Ticket holders are referred to in these Terms and Conditions as “Visitors”

1. Tickets

1.1 One Ticket purchased entitles one person entry to the Attraction on a single occasion. Once Visitors have left the Attraction, they will need to purchase an additional Ticket to re-enter the Attraction

1.2 All persons entering the Attraction must hold a valid Ticket that must be retained at all times and submitted for inspection if required by any member of staff. Failure to produce a valid Ticket on request may result in removal from the Attraction

1.3 Group Tickets for parties of ten or more may be available at discounted rates (“Group Tickets”). Please request to info@hodjapasha.com

1.4 Where Ticket prices vary according to age, the following provisions apply:

1.4.1 A person of 12 years or older is classed as an adult;

1.4.2 A person aged 3 to 12 years is classed as a child; and

1.4.3 For children under 3 years no admission fee will be charged

1.5 The price of Tickets may vary from time to time and the prices advertised are not guaranteed

1.6 Once acquired, whether by purchase or on a complimentary basis, Tickets are non-refundable, non-transferable and void if altered and Tickets that Kubbe reasonably suspects have been transferred or altered will not be honoured. If lost, Tickets will not be replaced.

1.7 Tickets will include entry to most, but not all, areas of the Attraction. Subject to availability and at Kubbe’s discretion, Visitors may be able to purchase additional tickets to obtain access to all areas of the Attraction

1.8 From time to time, Kubbe may issue Tickets under special promotions (“Promotional Tickets”) but Promotional Tickets will be available subject to availability and subject to any terms and conditions affecting the particular promotion
2. Pre-Booked Tickets

2.1 Pre-booked Tickets (included Priority Access Tickets (as defined below)) should be collected from the main entrance of the Attraction or, in the case of Group Tickets, from the entrance marked “Group Entrance”

2.2 Persons wishing to redeem pre-booked Tickets must be able to produce to the Attraction staff the following items:

2.2.1 The booking reference issued when Tickets were booked; and

2.2.2 The credit card used to pay for the Tickets and, if the credit card holder is not attending on the day, you will need a signed letter giving permission to collect the tickets with the named party bringing photo ID. This letter will be retained by Hodjapasha

2.3 Pre booked Tickets may not be used in conjunction with any voucher, promotion or special offer

3. Priority Access Tickets

3.1 Where available, Visitors will be able to purchase Tickets entitling them to gain entry to the Attraction in priority to holders of standard Tickets (“Priority Access Tickets”)

3.2 Priority Access Tickets will entitle the Visitor to gain priority access as describe at 3.1 during a specified half hour time slot (“the Allocated Entry Time”)

3.3 Visitors with Priority Access Ticket are asked to arrive and collect Tickets at their Allocated Entry time

3.4 Visitors who miss the Allocated Entry Time are not guaranteed to receive priority access and may have to queue with holders of standard Tickets

3.5 Once purchased, Priority Access Tickets may not be transferred, assigned or re-sold to any third party

4. Children

4.1 Children 12 and under must be accompanied by an adult over the age of 18

5.1 Hodjapasha is not suitable for wheelchairs

6. Visitors’ Conduct

6.1 Visitors are required to observe the following prohibitions while at the Attraction:

6.1.1 No smoking;

6.1.2 No pets or animals except for guide dogs and hearing dogs;

6.1.3 No consumption of food or drink without the express permission of Kubbe;

6.1.4 No offensive weapons;

6.1.5 No access to any area of the Attraction other than areas designated for access by Visitors;

6.1.6 No unnecessary noise (whether from mobile phones or personal stereos or otherwise) or behaviour likely to annoy or offend other Visitors or intimidate the Attraction staff;

6.1.7 No use of illegal drugs or consumption of alcohol

6.2 Kubbe reserves to right to refuse entry to or expel from the Attraction any Visitor who fails to observe the prohibitions at condition 6.1 or whom Kubbe considers likely to affect the safety or enjoyment of any other Visitor or member of staff

7. Security

7.1 In the interests of safety, Visitors may be asked to submit to a search of their person or belongings and anyone refusing to submit or found to be in possession of materials believed by Kubbe in to be dangerous or unsuitable will be denied entry or removed from the Attraction

7.2 Visitors must keep their personal belongings with them at all times and Kubbe accepts no responsibility for loss, theft or damage to any personal belongings brought into the Attraction

8.1 Photography is not allowed in Dervishes attraction.

9.1 Cancellations and Changes: This Activity can be changed or cancelled without penalty at any time prior to 24 hours before the date of the activity.

10. Governing Law

10.1 These terms and conditions are governed by Turkish laws will have exclusive jurisdiction in respect of any dispute